City of Valparaiso, Indiana
RESIDENTS > Frequently Asked Questions > Water
City Departments

Q: I am new to the community. What will my new utility bill look like and what is included on the bill?

Q: When can I fill my swimming pool?

Q: How does the sprinkling average affect my water bill?

Q: How much does a new meter cost?

Q: What does the price include?

Q: How long does it take to install a new meter?

Q: Can a plumber install the meter?

Q: How can I get my leaking meter repaired?

Q: I see a water leak. How do I get someone to check it out? How long will the water be off?

Q: There was a water main break in my front yard and the crews dug it up. When can I expect them to fix my yard?

Q: How do I go about getting a water main located?

Q: Are Water Department crews working in my area?

Q: How do I get fire flow information?

Q: How do I find out if there is water available in areas in or outside of Valparaiso?

Q: What procedures do I go through to develop land for residential / commercial use?

Q: What part of the service line is the Water Department's responsibility and what part is mine?

Q: The water pressure in my area is low. Why? Who should I contact?

Q: Why is the water brown?

Q: I just washed my clothes and the whites are orange. Why? And what can I do about it?

Q: Why is my water cloudy?

Q: I am getting white scale on my dishes. What is causing this? How do I get rid of it?

Q: What is the hardness of the water? And what about iron? Fluoride? Chlorine?

Q: I can taste chlorine in my water. Is this a problem?

Q: How do I obtain information on the chemical analysis of the water at the tap?

Q: How do I arrange a tour of the plant facilities?

Q: What is considered a minimum bill for water and sewer?

Q: Who do I speak to concerning a past-due notice?

Q: Who do I speak to concerning a past-due invoice?

Q: What if I cannot pay my bill by the shutoff date?

Q: How long does the Water Department keep my deposit?

Q: How do I have the water account switched into my name?

Q: Why are there locate flags on my property?

Q: Who do I call with water questions if I live in the following areas: Lakes Area Conservancy District, Shorewood Forest, South Haven, Wheeler?

For Your Information:

• You Can Help Valparaiso Become an ENERGY STAR Winner!
The City of Valparaiso is asking residents to participate in the Energy Star Change a Light Challege, part of a national challenge to encourage every American to help change the world, one light — one energy-saving step — at a time. CLICK HERE to find out more....

• Need Information on Trash, Recycling, or Leaf Pickup?
Do you need to know scheduling information for your trash, recycling, or leaf pickup? Access the Department of Public Works website for scheduling as well pickup routes, holiday scheduling, and item requirements.

• Help With Sidewalk Repair or Replacement is Available
Find information on the city's sidewalk repair and / or replacement program through the Department of Public Works website.

 

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Community of the Year

Valparaiso has been named COMMUNITY OF THE YEAR by the Indiana Chamber of Commerce, a first for NW Indiana. Click here to read more...

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