FAQs

  1. How much does it cost to ride the V-Line?
  2. Can I bring bags on a V-Line bus?
  3. What is a V-Line deviation?
  4. How much does it cost to ride the ChicaGo DASH?
  5. Where does the DASH pick up and drop off?
  6. The DASH parking is full, where can I park?
  7. Who operates the DASH and V-Line?
  8. Can I bring my pet on the bus?
  9. Can I bring my bike on the bus?
  10. Is my seat reserved?
  11. Can I be dropped off at another location along a route?
  12. Can I hire a bus as a charter?
  13. Is alcohol allowed on the bus?
  14. Can I 'Flag' or 'Wave' down a V-Line Bus if I am alongside a street which the buses go down?
  15. What is a V-Line Transfer, how do I use it?
  16. Where can I buy a Monthly V-Line Pass? What do I get with a Monthly V-Line Pass?
  17. Can I 'Flag' or 'Wave' down a Transit Connect Bus if I am alongside a street which the buses go down?
  18. Can I schedule a deviation for a Transit Connect Bus?
  19. Can I use my ChicaGO Dash or V-Line monthly pass to ride the South Shore Transit Connect?
  20. How do I know if my pass is active on Token Transit?
  21. Once Activated, how long do I have to use my single ride pass through Token Transit?
  22. Is there a record of expired passes on Token Transit?
  23. Can I have a receipt for my pass purchase on Token Transit?
  24. What if my phone battery dies while my pass is active on Token Transit?
  25. What happens if I loose my phone?
  26. Can I schedule a deviation for a V-Line Bus?
  27. Is my credit card information secure on Token Transit?
  28. I don’t have a credit or debit card; can I go to Valparaiso City Hall and pay with cash or check to pay for and load passes onto the Token Transit app?
  29. I am taking a group of students on a field trip; can I use the Token Transit app?
  30. Can I request a refund on Token Transit?
  31. When do I need an internet connection for the Token Transit App?
  32. I need help with the Token Transit app; who can help me?
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