Rider Feedback

We want to hear back from you! Whether it's a praise about a good driver or a complaint, or just feedback on how to make our service better.

Comments

 The ChicaGO Dash and V-Line are public services established to meet the needs of the greater Valparaiso community. As such, we desire your feedback anytime regarding our service. If you have input you would like submit please complete the Rider Feedback Form.

Rider Feedback Form


Complaints 

If you have a less than satisfactory experience involving the ChicaGo Dash, please let us know so that we can work to prevent it from happening again. There are a few options for submitting complaints: General, ADA, and Title VI. If you do not know which complaint option best suits your situation, follow the instructions for General complaints. More Information can be found under the Complaints Tab on the Left. 

Surveys 

The ChicaGO DASH is a public transit service provided to the greater Valparaiso community, as such it is our goal to live up to our riders' expectations and needs. From time to time, we will post surveys here and encourage all to participate so that we can provide the best service possible.

Active Surveys: 

Rider Satisfaction Survey

ChicaGO Dash Survey 2019 or Click Here, to Fill out the Survey Digitally. 

Past Survey Results: 

N/A